Payments
Payment
You can pay for your order via:
– Credit/Debit Card (Visa, Mastercard, Maestro and American Express)
– Bank Transfer
– Paypal
– Gift card
We suggest that you save your payment details on our website when you place an order. This will speed up any purchases you make in the future. To change any of these details, go to the ‘My Account/My Payment Info’ page.
Secure payment
We never keep any of your bank account details. Transactions on our website are handled by a secure payment platform. Any payments you make on our site are totally secure.
Paying for an order with a Gift Card
To use your credit note or gift card, you just have to enter the code in the ‘Discount voucher/Shop credit’ field of your basket.
Online Gift Card balance
You can check your online gift card balance on the ‘My Account/Online Gift Card’ page.
If you have paid for an order that is lesser than the value of the balance on your online gift card/credit note, the difference will be automatically credited back to either within one hour.
If you have paid for an order with a physical gift card with a balance greater than the total value of the purchase, please contact our Customer Service department at info@miacreativestudio.com who will be able to credit the difference to your gift card.
Debiting from your bank account after an order
Your bank account will be debited as soon as your order is confirmed.
Your payment has been refused
If your payment wasn’t successful, please try completing your order with another method of payment.
If this doesn’t work, and you cannot complete your purchase, please contact our Customer Service department at info@miacreativestudio.com. Our team will be delighted to help you.
Your invoices
Your invoices are visible on the ‘My Account/My Orders’ page. You simply have to click on the order to download the invoice for it.